Privacy Policy & Return Policy

Your Privacy Matters

At Sawda Pro, we are committed to protecting your privacy and securing your orders.

Account Information

When you create an account with Sawda Pro, we collect personal information such as your name, phone number, and shipping address. We want to assure you that:

  • Your data will never be sold to third parties
  • We do not share your information with anyone else without your explicit consent
  • Your personal information is stored securely
  • We only use your data to process orders and improve your shopping experience

Return Policy

We want you to be completely satisfied with your purchase. Our return policy is designed to be fair and customer-friendly:

  • Return Window: Items can be returned with proof of delivery within the allowed return period.
  • Condition Requirements: Products must be unused, in original packaging, have a defect with a clear reason, and must include all original accessories.
  • Non-Returnable Items: Items that cannot be used by other people, or items damaged by you, cannot be returned.

Contact Us

If you have any questions about our privacy policy or return policy, please don't hesitate to contact our customer support team. We're here to help and ensure your shopping experience is exceptional.

Last updated: 12 November 2025